(212) 889-6540
(212) 227-6500
Eastern Neurologic Services, P.C.
Frequently Asked Questions
Dr. Xiao-Ke Gao, M.D.
What is a neurologist?
A neurologist is a board certified physician who specializes in
the diagnosis and treatment of diseases associated with the
nervous system.

What types of insurance do you accept?
Our office accepts a wide array of insurance coverage. Please
Insurance for a list of accepted coverages and plans. We
also accept self-pay. Co-payments may be made by cash,
check, or credit card.

How do I make an appointment?
Please call our friendly staff during normal business hours to
schedule an appointment. See
Contact Us for more details.

I do not speak English. Can I still be treated?
Yes, the Eastern Neurologic Services office staff members
speak Mandarin, Cantonese, Spanish, and Russian.

How do I refill my prescription medication?
Medication refills are issued only if the patient has made an
office visit within the last 6 months. In some cases, a patient's
status can be reviewed over the phone. However, an office visit
is mandatory in order to refill all
controlled substances.

How do I obtain my test results?
Our office policy stipulates that test results are not given over
the phone. In order to obtain test results, you must make an
appointment for an office consultation.

Is the office accessible to handicapped persons?
Yes, both Dr. Gao's Midtown and Chinatown clinics have
elevators and handicap bathrooms.

What if I need assistance getting to the clinic?
For patients insured by Medicaid, Eastern Neurologic Services
provides a
complimentary van service that ensures
door-to-door pick up and drop off. Please
call our office 24
hours ahead of time to arrange a pick-up.
                                                                                    Dr. Xiao-Ke Gao, M.D., M.Sc., Ph.D
                                                                       152 Madison Avenue                   196 Canal Street                         39-07 Prince Street
                                                                        Suite 1700                                   Fourth Floor                                Suite 4B
                                                                        New York, NY 10016                    New York, NY 10013                   Flushing, NY 11354
                                                                        Phone: (212) 889-6540                Phone: (212) 227-6500              Phone: (718) 886-8258
                                                                        Fax: (212) 889-4987                     Fax: (212) 227-7550                   Fax: (718) 886-8348